Employee empowerment is very critical aspect in every successful business and this concept is not yet understood. A responsive and decisive organization empowerment is very important at every level. Empowerment makes a difference when sales person does little extra for customers, when people try to improve their work process by locating opportunities. And the managers still do not find any way to make empowerment a reality in their workplace because they don't know what capabilities are require in themselves and subordinates to make empowerment happen.
Team empowerment
According to the managers there is lack of capabilities in the workers to take enough responsibility.
Team empowerment helps the managers to understand the concept when the people do not have the capacity to make difference in work area. To take the concept ahead, managers help the people to understand their responsibility for process improvements. Empowerment involves the people in decision making that affects the compensation and benefits.
Information and confidence – the important things of empowerment
The managers emphasize the importance of safety and cleanliness as the people’s responsibilities. Manager has confidence on the people doing their job. The manager has to keep the motivation level high.
Manager helps the people to identify the opportunities and also help them in devising solution. Providing ideas, solutions, resources and supervision are the prime responsibility of the managers. When we talk about the activities like planning, budgeting and controlling, it is managers only who perform these activities.
Shift in managerial role
As we have seen in above cases that information available and capability is the biggest factor influencing empowerment. A manager will guide his people, on how to perform their work, so that the opportunities for improvement become possible. But well developed and skilled workers having positive attitude need no supervision. It is a manager’s duty to see that the people have enough knowledge and information about the process, so that they can take proper decisions on process improvement.
Workers with improved skills and knowledge are capable of taking high responsibilities. In the case of empowerment the manger and employees both goes under certain changes. Managers are the main target as their roles changes from supervising and controlling to coaching, special projects. And managers help the people to make right decision. Leadership skills should shift to learning, knowledge sharing and communication.